YETKİN BAYER MEDİKAL DİŞ TURİZM İNŞAAT SAN. VE TİC. LTD. ŞİRKETİ CLARIFICATION TEXT ON PERSONAL DATA PROTECTION FOR CUSTOMERS/PATIENTS

 

We would like to inform you about your personal data which are processed by Yetkin Bayer Medikal Diş Turizm İnşaat San. Ve Tic. Ltd  (“YETKİN BAYER”), acting in the capacity of  the personal data controller for liability of Clarification Text under Code no. 6698 on Personal Data Protection (“PPP”) which was published in Official Gazette no. 29677 dated 7/4/2016 which aims to protect fundamental rights and freedoms of individuals, notably the right of privacy. Our Company safely protects your personal data which is processed in line with the purpose and is controlled properly by technical and administrative measures against the likely risks.

  1. PROCESSED PERSONAL DATA

 

The following personal data is processed in the scope of your relation with YETKİN BAYER;

 

  • Identity Information: Your name, personal identification number, nationality, passport number for non-Turkish citizens, place and date of birth, sex, information about kith and kin and signature
  • Contact Information: Your address, email, telephone number
  • Visual Records: Your visual and photograph records and security footage
  • Financial Information : Your bank name, account and card as well as invoice and debt information
  • Customer Transactions: Your orders, demands, invoice, note and check information
  • Marketing Information: Your feedback and considerations shared with us for assessing our services

 

In case you require or receive treatment service from our firm;

 

  • Health Information: Your general health information, blood group, treatment records, patient process and operation records, prescription records, test results, laboratory results, data of private health insurance and Social Security Institution records.

 

  • Your health information and other personal data which you have transmitted/entered through our website yetkinbayer.com or our email address or through our social media account or telephone.

 

  1. PURPOSES FOR PROCESSING PERSONAL DATA

 

Your personal data which are obtained in the scope of your relations with YETKİN BAYER are processed with the following purposes;

 

  • Performing communication activities,
  • Customer/Patient recordings
  • Performance assessment,
  • Conducting goods and service sales processes,
  • Satisfying your accommodation and transportation demands,
  • Financing and planning of healthcare services,
  • Accounting processes,
  • Data processing activities,
  • Providing contact for your appointments,
  • Managing patient rights and quality processes,
  • Internal function, planning and administration affairs of our outpatient clinic,
  • Ensure safety of data controller operations,
  • Fulfillment of liabilities under the relevant regulations,
  • Managing demands and complaints ,
  • Implementing the marketing processes of product and services,
  • Conducting customer satisfaction activities,
  • Organization of events,
  • Sending messages for services, publications, events, invitations, greetings and publicities,
  • Providing information for relevant public authorities,
  • Performing storage and archive activities,
  • Legal affairs lawsuits and administration

 

  1. TRANSFER OF PROCESSED PERSONAL DATA

 

Your personal data may be transferred to the ministries, provincial directorates, insurance companies, Social Security Institution, Turkish Pharmacists’ Association and security units including local official authorities and our business partners whom are natural and legal persons under the provisions of PPP concerning the transfer of personal data to local and overseas parties in line with the purposes provided in Article 2 of this Clarification Text.

 

  1. PERSONAL DATA COLLECTION PROCEDURES AND LEGAL BASIS

 

Your personal data is collected by YETKİN BAYER directly from yourselves or from our suppliers, business partners or legal authorities through internet, telephone, email or by physical, written, oral or electronic media. In this respect, your personal data which is collected with the aforementioned purposes under;

 

  • Provisions of Article 5.6 and 8 of PPP,
  • Health Services Fundamental Law 3359,
  • Regulation on Ambulatory Treatment of Private Healthcare Organizations
  • Regulation on Processing Personal Health Data and Protection of Privacy
  • Regulation on Rights of Patients
  • Administrative regulations and other legislations;

 

are processed through automatic and non-automatic facilities based on the following legal compliance grounds provided that:

 

  • Express consent is obtained,
  • Is clearly specified mainly in Turkish Commercial Code, Turkish Code of Obligations and other Legislation which our company is subject to;
  • Where personal data of parties to a contract is required to be processed to offer the demanded product and services and satisfy the contract requirements provided that it is directly related to a contract execution or contract performance,
  • It is compulsory in order to satisfy the legal liabilities,
  • data process is legally required for establishing, using and protecting any right,
  • Data process is required for the legitimate interests of the relevant data supervisor, provided that the fundamental rights and freedoms of such person are not jeopardized.
  • In case personal data involves health and sexual life, may be processed without obtaining an express consent by persons who act under a binding confidentiality liability or is required by the authorities only with the aim to protect public health or to perform preventive medicine, medical diagnosis, treatment and providing healthcare services, finance planning and management purposes and may be transported to other parties provided that adequate measures are taken.

 

  1. DATA SUBJECTS WITH PROCESSED PERSONAL DATA

 

You shall have the following personal rights under the provisions of Article 11 of PPP concerning your personal data;

  • Find out whether your personal data is processed,
  • Demand information if your personal data is processed,
  • Check about processing purposes and whether they are used in line with such purposes,
  • Know about domestic or abroad third parties which your personal data is transported,
  • Require correction in case the personal data is processed wrongfully or inadequately
  • Require your personal data to be erased or destroyed,
  • In case the personal data is adjusted, erased or destroyed, require notification about the same to the third parties where personal data is transported,
  • Raise an objection when a detrimental result is emerged due to analysis conducted through solely automatic systems,
  • Claim damage in case the personal data is processed illegally

 

  1. IF YOU WISH TO CONTACT US FOR YOUR RIGHTS AND CLAIMS;

 

You can personally deliver your claims concerning your legal rights of personal data along with your identity card or through a notary public under the provisions of Article 11 of PPP by using this the application form  to the address: Kuruçeşme Mah. Ahmet Adnan Saygun Cad. No: 69b Beşiktaş / İstanbul. You may also submit your demand through our registered email address yetkinbayer@hs01.kep.tr by using secure electronic or mobile signature or to email address hukuk@yetkinbayer.com by using the email address which was previously notified to, and confirmed by us in our system.